Booking Rules

• The courts can be booked 14 days in advance from 9 pm. In other words, when booking to play 14 days in advance the new booking sheets only become available from 9 pm -- all other playing times within 14 days can be booked 24/7.
• Members should select their playing partners/opponents, "solo practice", or a guest fee (see below) to show on the booking sheets. This will also facilitate sharing booking fees within the system. Solo Practice will be monitored by the committee.
• Booking Fees:
  • Adults
    • £2 per 40 minutes Saturdays and Sunday time-slots starting between 1 pm and 3.20 pm.
    • £4 per 40 minutes at all other times.
  • Juniors:
    • £2 per 40 minutes Monday - Friday from 7 am to 4 pm (£4 per 40 minutes from 4 pm onwards)
    • Juniors can book time-slots having already started free-of-charge but only Monday - Friday before 4 pm (£4 from 4 pm onwards), as well as Saturday and Sunday from 1 to 3 pm (£4 from 3 pm onwards).
    • £4 per 40 minutes at all other times.
• Member Accounts
  • Each Member has an account within the booking system and must have credit in order to book a court.
  • You can purchase credit (£20 minimum) with any credit/debit card when logged into this website.
  • Your transaction will be securely processed by Stripe.
  • Credit is non-refundable after 14 days of purchase.
  • The club does not refund residual balances when members resign their membership.
  • Members can share booking fees by transfering credit to each other within the system.
    • On the day playing, each member will receive a Booking Reminder email message which, for the "playing partner(s) / opponent(s)", contains a link to share the cost of the booking fee paid by the member who booked the court.
    • Members can also use the facility to Transfer Credit any time when logged into the system.
• Late-Cancellation Policy:
  • When unable to use a reserved court, members should cancel as soon as possible so that others may use the court.
  • The booking fee is automatically refunded as system credit only when the booking is cancelled more than 72 hours prior.
  • No refund when cancelled within 72 hours prior to start time, however, this late-cancellation charge is automatically refunded if the same court and start time is rebooked.
  • Members can register to receive Cancelled Court Alerts which are sent when bookings are cancelled within 48 hours.
• Automatic Light Controls
  • The court lights will automatically switch on at the reserved court time and will remain on for the duration of the booking.
    • If there's no booking before, the lights will go on 5 minutes before the actual start time and, if there's no booking after, the lights will remain on 5 minutes after the actual end time.
    • If the court is booked consecutively, the lights will remain on continuously.
  • Extra minutes (at £1 per 10 minutes) can be added at the touch screen "kiosk".
  • Please be sure that the time your purchase does not overlap the next reservation, which will take precedence, as charges for extra light-time are non-refundable (the touch screen will warn you if there is already a booking which overlaps the amount of time you want to purchase, but it will not stop you from purchasing overlapping light-time).
  • Members must have credit in their booking system accounts in order to purchase extra light time.
  • Please note you will need to know your PIN in order to use the kiosk to purchase light time.
• Guest Fees
  • If you're playing a Guest (non-member), then you must select either "Guest Adult £2" as your playing partner to show on the booking sheets.
  • The system will automatically charge the guest fee to your booking system account by adding it to the booking fee already paid..
  • If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the Guest Fee will be removed.
  • This can be done when you book the court or any time before playing (but you cannot do this after your booking start time).